Food Services

Dedicated to Enhancing Patient Comfort with Every Nourishing Meal

At FASSCO, we understand that the essence of care extends beyond medical treatment; it lies in the warmth of a comforting meal and the joy of personalized service. With up to 40% of hospitalized patients affected by disease-related malnutrition, we recognize the critical role that nourishment plays in recovery. Our commitment to providing exceptional patient food services is driven by a deep-seated dedication to nurturing the well-being of every individual we serve.

Comprehensive Patient Food Services

Our Room Service Program is meticulously designed to offer a wide array of fresh, healthy, and comforting food choices available around the clock. Our skilled chefs utilize specialized techniques to prepare meals in both central and in-house hospital kitchens, ensuring that each dish enhances the dining experience and maximizes patient satisfaction. Our offerings include:

  • IDDSI and Hospital Diets: We cater to various dietary needs, including 33 specialized diets, ensuring compliance with the International Dysphagia Diet Standardization Initiative (IDDSI) for patients with swallowing difficulties.
  • 24/7 Availability: Patients can order meals at any time, ensuring flexibility and convenience in their dining choices.
  • Customized Menus: Meals are thoughtfully tailored to individual preferences and dietary requirements, providing a sense of personal care and comfort.
  • Quality Ingredients: We prioritize sourcing fresh, high-quality ingredients to guarantee the nutritional value and taste of every meal.
  • Hygiene and Safety: Adhering to the highest standards of food safety and hygiene, we ensure that every meal is prepared in a clean and safe environment, compliant with JCI, DOH, OSHAD, HACCP, ISO 9001, 22000:2018, 14001, 18001, and ADAFSA standards.
  • Trayline Service: Our efficient trayline service ensures that meals are delivered promptly, enhancing the overall patient experience.

Exclusive Food Services for Royals & VIPs

For our most distinguished guests, we offer VIP services featuring skilled butlers and specially curated ‘A La Carte’ menus. Our approach accommodates unique dietary needs, providing a luxurious dining experience that meets the highest standards for both patients and their esteemed guests. Our VIP services include:

  • Personalized Butler Service: Dedicated butlers provide attentive, personalized service to ensure a seamless and enjoyable dining experience.
  • Gourmet Menus: Our chefs create exclusive menus with gourmet dishes that cater to the sophisticated tastes of our VIP clients.
  • Privacy and Comfort: Ensuring utmost privacy and comfort, our services are designed to offer a tranquil and luxurious dining atmosphere.

Nutrition: A Cornerstone of Healing

We understand the pivotal role nutrition plays in recovery. Our diets are carefully crafted, considering texture modifications and allergy considerations. Our team of qualified nutritionists and Dietetic Technicians collaborates closely with medical teams to guide patients toward optimal nutrition and prevent complications. Our nutrition services encompass:

  • Specialized Trainings for Culinary Staff: Our chefs undergo specialized training to ensure they are equipped to meet the diverse dietary needs of our patients.
  • Dietary Assessment: Comprehensive nutritional assessments that tailor diets according to individual health needs.
  • Customized Plans: Creating and implementing specialized dietary strategies to support the management of medical conditions and enhance recovery outcomes.
  • Education and Counseling: Providing education and counseling to patients and their families on the importance of nutrition and healthy eating habits.

The Healing Power of Food

At FASSCO, we believe in the transformative power of food. Our commitment to excellence ensures that we not only meet but exceed the expectations of those we serve. By fostering an environment where nourishment contributes significantly to the well-being and recovery of patients, we create cherished moments during the healing journey.

Nourishing Lives with Expertise and Care – The IDDSI Commitment

At FASSCO, we are dedicated to creating meals that do more than nourish—they bring comfort, safety, and dignity to patients with swallowing difficulties (Dysphagia). Guided by the globally recognized IDDSI framework, we ensure every meal is crafted with care and precision.

Our Commitment:

Patient-Centered Approach: Each meal is thoughtfully customized to meet the unique needs of patients, providing the appropriate textures and nutrition to support recovery and well-being.

IDDSI Compliance: We strictly adhere to IDDSI standards, ensuring safety and accuracy in every bite for patients with Dysphagia.

Collaborative Expertise: Our culinary team works closely with dietitians to balance medical precision with the art of crafting meals that promote health and recovery.

Extensive Training: Our chefs are trained extensively in IDDSI standards, integrating these guidelines seamlessly into daily operations for consistent safety and quality.

Compassionate Care: Every meal is designed to not only meet medical requirements but also bring comfort, dignity, and a sense of normalcy to patients during their healing journey.

Excellence in Delivery: From preparation to presentation, we focus on delivering meals that inspire trust and foster recovery, going beyond expectations to create meaningful experiences.

At FASSCO, we don’t just serve food—we craft moments of care and recovery that make a lasting impact.

Conclusion

In every service we provide, FASSCO is devoted to setting new standards in patient care through exceptional quality and personalization. By focusing on innovation, quality, and patient-centric care, we strive to make a positive impact on the lives of those we serve, reinforcing our commitment to holistic hospitality.